More value through shared data
Development, production, quality, after sales – many areas of the company rely on vehicle data from daily usage as well as data from the various departments of the company to improve products and processes. But it’s not just the internal departments that benefit from the shared data. This is where Patricia Stich, CEO of VW Group Info Services (GIS) AG, comes into play. The Volkswagen subsidiary, which was founded in 2019, acts as a central interface through which external companies such as insurers, fleet operators or workshops, as well as software companies active in these industries, can also receive data. “We enable our partners to effectively use the vehicle data from the Volkswagen Group in order to develop effective digital services and relevant business models,” says Stich.
Thousands of times every day, data is requested from VW GIS AG for countless VW, Audi, Škoda, Seat and Cupra brand models, as well as increasingly from internal company processes. “Through cross-company connections, we make data the core of the value creation process of the digital services around our vehicles. By providing services from a single source, we leverage harmonized contracts, standardized technology and holistic responsibility from the idea to implementation and customer service to enable effective cooperation in which diverse digital solutions are created in a step-by-step process,” explains Stich.