Pharma & MedTech

Boost production to create a competitive advantage

In an increasingly complex global environment, it is paramount to be flexible in the drug manufacturing process. The low-cost, high-volume business models of the past are no longer adapted to market needs. Nowadays, facilities must adapt quickly to ever more dynamic demands. The advent of next-generation therapy has enabled medical approaches to become more personalized and impactful. 

However, this also affects manufacturing, forcing more decentralized and automated manufacturing approaches. Mastering the challenging requirements is critical to reach the ultimate smart factory vision. Embedding Operational Excellence into a future-oriented production system enables the next evolution to get there.

How to create a modern quality function with the highest productivity

Quality Control and Quality Assurance are key functions for all players acting in the healthcare market. Quality is essential in healthcare and is thus closely observed by regulatory authorities. The ultimate goal: to guarantee that drugs and medical products are safe and effective. Quality costs have been increasing for years without a proportionate improvement of patient outcomes in parallel. Thus, quality departments must be integrated as true internal partners that remain autonomous while collaborating to ensure the big picture is realized. To start, companies can alter their approaches to non-conformity management, batch release, and complaint management, enabling a QC lab of the future.

Omnichannels: The power of seamless connections

Face time with healthcare professionals (HCP) is becoming more difficult to garner and is especially limited for sales reps. In parallel, HCP engagement preferences are evolving to be both more mixed and heavily digitalized. How should this be managed? Orchestrate a symphony of both analog and digital approaches in a personalized manner to increase customer centricity, and you can uncover the hidden potential of novel services and platform plays. This will require new capabilities, technologies, and investments to build the necessary infrastructure and supporting processes. 

The North Star: seamless omnichannel engagement along the HCP journey. A customer journey management platform creates “next best” suggestions (channel, timing, content), and a new way of working transforms the coordination between Sales, Marketing, and Medical Liaisons. In the end, success is supported by novel incentive systems, real-life data, and social listening.

Digitalization as an integral part of the value creation chain 

Our clients use new technologies to improve the supply quality for patients, grow into new markets, and increase their productivity. For us, digitization is not an end in itself, but something that needs to deliver measurable added value. To do so, it has to be an integral part of the corporate strategy and a part of every business model, product and process. We assist in the digitization of the entire value creation chain: from research & development and administrative functions such as finance to marketing & sales. We have the right expertise in the field of digitization: AI & analytics, digital health app development, Innovation Lab, implementation in the ERP system.

Strategically managing the challenges of the workforce is crucial and a key differentiator for future success

The life Sciences industry is undoubtedly at the forefront of addressing urgent global challenges. However, the headwind of a growing talent and skills gap is limiting the industry’s ability to find innovative solutions and adapt to rapid changes. Workforce management poses significant challenges that require a careful balance between scientific knowledge and technical proficiency. 

On the one hand, the industry strives to drive innovation, but on the other, this process must meet industry-specific requirements. This means that anticipating future scenarios and reacting quickly are both essential imperatives. Subject matter expertise is crucial across roles such as process engineers, regulatory affairs specialists, medical writers, biologists, immunologists, and geneticists. The rapid acceleration of digital transformation demands a data-driven approach and digitalization throughout the value chain.